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Download Creating Value in Financial Services: Strategies, Operations by Edward L. Melnick, Praveen R. Nayyer, Michael L. Pinedo, PDF

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By Edward L. Melnick, Praveen R. Nayyer, Michael L. Pinedo, Sridhar Seshadri

Creating worth in monetary Services is a compilation of state of the art perspectives of top lecturers and practitioners on how monetary provider agencies can achieve cutting-edge aggressive setting. The e-book relies on meetings held at big apple college: the 1st, `Creating price in monetary Services', held in March 1997, and the second one, `Operations and productiveness in monetary Services', in April 1998.
The booklet is basically designed to be a compendium of cutting edge pondering and perform within the administration of economic prone agencies. there's no e-book at the present time that has this concentration. It comprises rules that may observe to different carrier industries. issues addressed are more and more vital around the world because the monetary companies industries consolidate and look for leading edge new instructions and how one can create worth in a fiercely aggressive environment.

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Extra info for Creating Value in Financial Services: Strategies, Operations and Technologies

Sample text

The chapters in Section II discuss customer value focused products and services for financial services firms. Financial services are becoming more complex and the rate of innovation of complex products is increasing as firms attempt to stay ahead in the commoditization race where new products are rapidly imitated. Rapid innovation of financial products creates problems for firms due to a lack of standards, a lack of clearly defmed responsibilities in the management of new • The term "products" includes goods and services.

He illustrates this phenomenon for the transaction services business using the cash management product family as an example. He argues that the only tenable long-term proposition for a global bank is timely investment in delivery capability to serve multiple non-traditional segments in emerging markets. Melnick (Chapter 8) develops a model that may be used to help fmancial services firms determine their product portfolio for emerging markets. Using multi-objective optimization, he describes a methodology for determining the location of facilities to serve a spatially dispersed population.

They argue that it is not clear which functions in financial services are most suitable for implementing such virtual office technologies. They use case experiences to develop a conceptual framework for assessing the value likely to be added by making different functions virtual. Fan, Stallaert and Whinston (Chapter 16) examine the emergence and growth of electronic financial services such as Schwab and E*trade. The growing popularity of Internet-based transactions is radically transforming longestablished business paradigms in every sector of the economy.

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