Download Enterprise Excellence: A Practical Guide to World Class by Normand L. Frigon PDF
By Normand L. Frigon
''Enterprise Excellence'' refers to drawing upon quite a few instruments past Six Sigma to enhance a company. Taking a holistic view of product and technique development, here's a step by step advisor to deploying firm Excellence in a company and integrating the methodologies and instruments for enterprise approach development. This cutting edge process covers all points of EE and offers useful purposes applicable for a number of degrees inside of a company. Its classes practice to a vast diversity of readers, from graduate scholars in engineering to marketers in small companies, from administration to workshops and seminars to entrance line supervisors
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Extra resources for Enterprise Excellence: A Practical Guide to World Class Competition
7. Clearly identify the decision to be made. Gather all available information and data. Identify alternatives. Use the information, data, and alternatives to analyze your decision. Make a fact-based selection among the alternatives. Select and implement your decision. Review the consequences of your decision and adjust as needed. Commitment to Continuous Measurable Improvement This commitment must be unequivocal. Change agents, change managers, and change leaders are in a very difficult position in any organization.
Inherent in this definition is its tangibility. You can literally touch, feel, taste, hear, and read about the leadership culture, and you can certainly measure it by its results. c02_1 10/09/2008 42 42 MANAGING AND LEADING ENTERPRISE EXCELLENCE Despite the extraordinary changes in modern business practices and principles, our leadership culture too often remains closely associated with the classic autocratic approach to management. Whenever achieving a vision, goal, or objective becomes difficult, it is easy to abandon the basic leadership principles, traits, and skills and become an autocratic manager.
Chapter 5 examines some tools used to make fact-based decisions. Leadership Traits Leadership traits are the distinguishing characteristics and qualities that set you as a leader apart from others. These traits are the personal attributes that you consistently demonstrate in exercising your leadership and management responsibilities. The importance of these traits cannot be overemphasized; failing to c02_1 10/09/2008 37 LEADING ENTERPRISE EXCELLENCE 37 demonstrate any of these traits clearly to your leadership team will demoralize them and cause them to lose respect and confidence in you as a leader.