Quality Control Management

Download Mapping the Total Value Stream: A Comprehensive Guide for by Mark Nash and Sheila R. Poling PDF

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By Mark Nash and Sheila R. Poling

Mapping the entire price move defines and elaborates at the strategies of worth move mapping (VSM) for either creation and transactional techniques. This ebook reshapes and extends the teachings initially recommend in a few pioneering works together with the preferred ,Value flow administration for the tilt place of work. It reinforces primary innovations and theoretical versions with real-world functions and entire examples of the worth flow mapping method. to coach VSM mappers at the particular mechanics of the approach, the textual content offers in-depth motives for normally encountered occasions. The authors additionally supply a extra whole viewpoint at the suggestion of availability. whereas they speak about availability of apparatus in transactional techniques, they expand the idea that by way of elaborating on availability because it applies to staff. The calculation of strategy lead time for paintings queues is taken to a complicated point – not just is the calculation of this lead time defined, however the textual content additionally covers the very actual probability of getting extra paintings within the queue than to be had time. whereas past books have desirous about basically construction procedure VSM or transactional method VSM, this paintings meets the genuine wishes of either brands and repair region organisations via facing either kinds. It is going past explaining each one state of affairs, to coach readers what ideas are in general acceptable to either, and in addition explains parts of distinction in order that mappers should be in a position to with ease adapt to no matter what detailed occasions current themselves.

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Extra resources for Mapping the Total Value Stream: A Comprehensive Guide for Production and Transactional Processes

Sample text

Consider the following: NNWhere is the most pain for the customer? NNWhere is the most pain for your employees? NNWhat is most visible to the workforce? NNWhere is the perceived largest return on investment (ROI) for the organization? After you have decided which product family to map, it is then possible to start the Current State Mapping process. You should file the product matrix for future use, because there will most likely be other value streams identified. Additionally, this matrix may come in handy when trying to identify the approximate number of steps within the product-flow portion of your Current State Map (as discussed in Chapter 3).

Repeat this exercise for each process listed in the left-hand column, adding as many additional steps across the top row as necessary to document the process tasks involved. Somewhat different than with a product matrix, you may discover when working with transactional processes that some functions (or processes) listed in the left-hand column are actually functions contained within another process listed in the column. For example, using our HR scenario to demonstrate this situation, you may have listed “background checks” as a process (or function) on your list in the left-hand column.

Whether you are mapping as an individual or as a team, you will go back and draw a clean version before you review it with the workers within the value stream. For small value streams (that is, value streams that the team perceives to have few tasks or process steps), it is possible to actually begin drawing the communication part of your map on the top of your paper. Start by placing a title block in the upper left-hand corner or along the right side of your paper. In this block, the mapper should document basic information about the map, the value stream, the date, the mapper’s name, etc.

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